This Privacy Policy describes your privacy rights regarding our collection, use, storage, sharing and protection of your personal information. It applies to the LaundryCare.biz website and all related sites, applications, services and tools regardless of how you access or use them.
You accept this Privacy Policy when you sign up for, access, or use our services, content, features, technologies or functions offered on our website and all related sites, applications, and services (collectively “Laundry Care Services”). We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will provide you with 30 days’ prior notice by emailing you a notice of the change at the email address you provided during service sign up.
When you sign up for service through the LaundryCare.biz website, you voluntarily provide us with your contact information including your address, phone number and email address as well as your financial information. This information is collected so that we can accurately perform pick up and drop off services and so that we can communicate with you regarding your laundry services.
If you open a Laundry Care account, we may collect the following types of information:
You may choose to provide us with access to certain personal information stored by third parties such as social media sites (e.g., Facebook and Twitter). This is done when you voluntarily “like” our Facebook Page or when you voluntarily “follow” of Twitter Page. The information we may receive varies by site and is controlled by that site. By associating an account managed by a third party with your Laundry Care account and authorizing Laundry Care to have access to this information, you agree that Laundry Care may collect, store and use this information in accordance with this Privacy Policy.
We may also collect additional information from or about you in other ways, such as through contact with our customer support team, results when you respond to a survey and from interactions with providers/representatives of Laundry Care.
Throughout this policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been made anonymous so that it does not identify a specific user.
We store and process your personal information on our computers in the US. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are physical access controls to your data and information access authorization controls.
We may share your personal information with:
Laundry Care will not sell or rent any of your personal information to third parties for their marketing purposes and only shares your personal information with third parties as described in this policy.
You can edit your personal and payment information at any time by submitting changes through the online client portal or mobile application. You can also close your account via those platforms. If you close your Laundry Care account, we will mark your account in our database as “Closed,” but may retain personal information from your account to collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, prevent fraud, enforce our Terms of Service, or take other actions as required or permitted by law.
If you have questions or concerns regarding this policy, you should contact us by emailing support@laundrycare.biz or calling home office at 800-429-4332.